NAMI Outreach & Operations Coordinator
Full Time, Hourly Position
Weekend and evening hours occasionally required; some travel required.
Location: Portland, OR
Please send a letter/email summarizing your interest and qualifications and a chronological resume to: firstname.lastname@example.org. No phone calls, please. Review of submissions will commence on Feb. 8 and be ongoing. You will hear from us about next steps if we determine your application appears to match what we’re looking for.
What the Position Is: This is a new position for NAMI Oregon ideal for someone eager for their first opportunity to work in the nonprofit world. We are looking for a detail-focused self-starter with a passion for our mission — to improve the quality of life for individuals and families living with mental illness. Compensation is between $17-$19 per hour, depending on experience, and includes paid time off, retirement plan with company match, and tax-free health insurance stipend.
The position will assist us through constant and consistent outreach, which will help connect people to NAMI’s free programs and increase community awareness and acceptance of mental health issues. In short, helping to normalize something that is very normal. After all, 1 in 5 individuals 13 years of age or older is living with a mental health disorder at any given time.
The Outreach Coordinator portion of the position is responsible for working with the Executive Director and Outreach Manager to develop and deploy general outreach activities to other organizations, businesses, individuals and others who may be interested in NAMI’s mission, programs, and services. Tasks include identifying outreach opportunities and follow through activities as well as representing NAMI Oregon in the community as part of the organization’s mission to educate the community about mental illness. This portion of the position will occupy approximately 75 percent of the position’s time.
The Operations Coordinator portion of the position will support the business functions of NAMI Oregon in coordination with the Executive Director and the Office Manager. Duties include supporting the Office Manager with daily financial transactions, running reports, and database management. This portion of the position will occupy about 25 percent of the position’s time.
Outreach and Advocacy
The Outreach Coordinator will work in collaboration with the Executive Director and Outreach Manger on general outreach activities that introduce NAMI and its programs to new entities and audiences. Duties include, but are not limited to:
- Researching, identifying and contacting organizations, businesses, and individuals to raise awareness of NAMI Oregon programs and services.
- Seeking and recruiting organizations and individuals to partner with NAMI Oregon on awareness, programs, and fundraising.
- Updating information on the NAMI Oregon website and social media platforms.
- Seeking out and coordinating speaking and presentation opportunities in support of NAMI Oregon’s mission.
- Working with local affiliates to create partnerships/programs that raise NAMI’s profile in the community among diverse groups and populations.
- Serve as the NAMI liaison to the Be Well Student Advisory Council, a project with Providence Health & Services, iHeart Radio, NAMI Oregon, and the Well Being Trust to guide high school students across Oregon into leadership on mental health issues. See: https://work2bewell.org/
The Operations Coordinator will support the Office Manage and Executive Director with processing daily financial transactions and other routine operational tasks. Duties include, but are not limited to:
- Entering and managing financial information at the direction of the Office Manager in accordance with NAMI Oregon financial procedures. (QuickBooks experience preferred; training provided.)
- Entering and formatting information in Excel spreadsheets, Word documents, and PowerPoint for Executive Director and staff uses.
- With other office staff and trained volunteers, interacting with callers on a resource support line. (Training and ongoing support are provided for this task.)
- Proficiency with Microsoft Word, Excel, and PowerPoint.
- Experience and/or proficiency with various databases preferred.
- Ability to communicate professionally with vendors, volunteers, community members, staff, and donors, among others.
- Understanding and accepting of individuals and families living with mental illness. Personal lived experience desirable.
- Highly cognizant of privacy issues and rules.